We now offer an online order system for contact lenses. If you are an existing customer, you can now use this online service to let us know when you need to renew your contact lenses.

You will need to register before placing your first online order so that Tim can check that your prescription and contact lens check are up-to-date. Once Tim has checked your records, we will match your details to your existing subscription and then assign you a customer number. On subsequent visits you will only need to enter a few basic details to place your order.

If we can't match your details with any existing patient of Tim Vanes, we will contact you to find out if you need to make an appointment with us.

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No Customer ID? Register first for online contact lens ordering.

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You will receive your usual order of contact lenses. If there is any change or you need to tell us about anything, use the Notes area above.
We are legally obliged to check that you have a recent eye test and contact lens check before we can supply you with contact lenses. Registering lets Tim check your records and make sure that everything is fine before we send you any contact lenses. It also saves you having to enter all your details every time, in future you can just use your customer ID and postcode to place your order.
We use your information just to match you with our existing records. We ask for your email and mobile phone number so that we can send you your Customer ID and any important information relating to the delivery of your contact lenses. We never pass any of your information to third parties.
Tim needs to check and approve every registration before you can start placing orders online. This may take up to 3 days, especially if you register on a weekend day. Once your registration has been approved, we will email your Customer ID number to you and you will be able to start ordering your lenses online.
Contact lenses usually take just a couple of days to arrive in store. As soon as we receive them, we will call you to let you know that they are here for collection.
You will need to pay us a visit first so that Tim can confirm your prescription and give you a contact lens check before we will supply you with lenses. If you register and your details don't match any existing patients in our records, we will contact you to arrange an appointment for you.